Vagari Enterprise LLP ("we", "us", "our") operates the brands House of Akara and Apostalcode. This policy explains what personal data we collect when you visit our sites or buy from us, why, who we share it with, and the rights you have. It is written to comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and, for customers in the EU/UK, the GDPR / UK-GDPR.
Vagari Enterprise LLP, Unit No. 1, 4th Floor, Chimes Tower, Vakil Market, DLF Phase 4, Gurugram, Haryana 122002, India. For privacy queries contact support@houseofakara.com (House of Akara) or support@apostalcode.com (Apostalcode), or our Grievance Officer (section 11).
| Purpose | Legal basis (EU/UK) |
|---|---|
| Fulfil, ship and support your order | Performance of your purchase contract |
| Take payment, prevent fraud | Contract; our legitimate interest in securing the business |
| Tax, accounting and statutory records | Legal obligation |
| Marketing / WhatsApp updates | Your consent (withdraw any time — section 10) |
| Non-essential cookies & analytics | Your consent (section 9) |
Under the DPDP Act we process your data for these specified purposes and only as needed for them.
We share data only with service providers who help us operate, under appropriate data-processing terms and only as needed. We do not sell your personal data.
Some of these providers process data outside India (e.g. the USA, EU or UK). Where we transfer EU/UK customers' personal data to India or other countries without an adequacy decision, we put in place the European Commission's Standard Contractual Clauses (SCCs) and supplementary measures (such as encryption in transit).
We erase or anonymise personal data once its purpose is served, subject to the legal-retention periods above.
Under the DPDP Act you may: access a summary of your data; request correction, completion or erasure; nominate another person to exercise your rights in case of death or incapacity; and raise a grievance (section 11). EU/UK customers additionally have rights to restrict or object to processing, data portability, to withdraw consent, and to complain to a supervisory authority (in the UK, the ICO). To exercise any right, contact our Grievance Officer (section 11). We respond within 30 days.
Use our data-deletion request form or email the Grievance Officer. This logs your request with our team; we then verify your identity (e.g. against your order/email on file), action the erasure, and confirm completion — within 30 days. We may retain invoice records we are legally required to keep, with other identifying data removed.
We use essential cookies to run the site and your cart, and — with your consent — analytics including Microsoft Clarity (which records aggregated session behaviour and is processed in the USA). For EU/UK/Swiss visitors we are implementing consent-gating so non-essential cookies/analytics load only after you agree; you can change your choice any time via the cookie-preferences link in our website footer.
If you opt in to WhatsApp/email marketing, you can opt out any time via the unsubscribe link, by replying STOP on WhatsApp, or by contacting us — withdrawing consent is as easy as giving it.
Amol Datta, Managing Director, Vagari Enterprise LLP, Unit No. 1, 4th Floor, Chimes Tower, Vakil Market, DLF Phase 4, Gurugram, Haryana 122002, India. Email: support@houseofakara.com / support@apostalcode.com. Phone: +91 80133 36333. We acknowledge complaints promptly and respond within 30 days. If unsatisfied, you may complain to the Data Protection Board of India.
Our stores are intended for adults (18+). We do not knowingly collect data from anyone under 18 without verifiable parental/guardian consent, and we do not track, profile or direct advertising at children. If you believe a child has given us data, contact our Grievance Officer and we will delete it.
We use reasonable security safeguards (access control, encryption in transit, audit logging). If a personal-data breach occurs, we will notify the Data Protection Board of India and affected individuals as required by law (and the relevant supervisory authority for EU/UK customers).
We do not carry out automated decision-making that produces legal or similarly significant effects about you.
We will post material changes here and update the date above. This policy is governed by the laws of India; EU/UK customers retain the protections of their local law.
This notice is available in English; on request we can provide it in any of the languages in the Eighth Schedule of the Constitution of India.
Data Fiduciary / Controller